Cookie Policy
Last updated: January 18, 2025
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving website functionality.
This Cookie Policy explains how CitrusQuest uses cookies and similar tracking technologies on our website and how you can manage your preferences.
2. Types of Cookies We Use
2.1 Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled.
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website.
2.3 Marketing Cookies
These cookies are used to provide relevant advertisements and marketing content.
3. Cookie Duration
3.1 Session Cookies
Temporary cookies that are deleted when you close your browser. Used for:
- Maintaining your browsing session
- Form data preservation
- Security features
3.2 Persistent Cookies
Cookies that remain on your device for a specified period. Typical durations:
- Preference Cookies: 1 year
- Analytics Cookies: 2 years
- Marketing Cookies: 30 days to 2 years
- Consent Cookies: 1 year
4. Third-Party Cookies
We may use third-party services that set their own cookies. These include:
4.1 Analytics Services
- Google Analytics: Website traffic and user behavior analysis
- Performance Monitoring: Page load times and technical performance
4.2 Social Media Platforms
- Facebook: Social sharing and advertising
- Instagram: Content integration and sharing
- Twitter: Social media integration
4.3 Marketing and Advertising
- Google Ads: Targeted advertising and remarketing
- Facebook Pixel: Conversion tracking and audience building
Third-party cookies are subject to the privacy policies of their respective providers.
5. Managing Your Cookie Preferences
5.1 Cookie Banner
When you first visit our website, you'll see a cookie banner with options to:
- Accept All: Consent to all cookie types
- Necessary Only: Accept only essential cookies
- Custom Settings: Choose specific cookie categories
5.2 Changing Your Preferences
You can modify your cookie preferences at any time by:
- Clicking the cookie settings link in our footer
- Clearing your browser cookies and revisiting our site
- Using browser settings to manage cookies
- Contacting us directly with your preferences
5.3 Browser Controls
Most browsers allow you to:
- View and delete existing cookies
- Block all cookies or specific types
- Receive notifications when cookies are set
- Set preferences for specific websites
6. Impact of Disabling Cookies
6.1 Essential Cookies
Disabling necessary cookies may result in:
- Reduced website functionality
- Inability to submit forms
- Security vulnerabilities
- Loss of preferences and settings
6.2 Analytics Cookies
Opting out of analytics cookies:
- Does not affect website functionality
- Prevents us from improving user experience
- May result in less relevant content
6.3 Marketing Cookies
Disabling marketing cookies means:
- Less personalized advertising
- Reduced social media integration
- Generic content recommendations
7. Data Protection and Privacy
Cookie data is handled in accordance with our Privacy Policy and applicable data protection laws. We ensure:
- Consent Management: Clear opt-in/opt-out mechanisms
- Data Minimization: Collecting only necessary information
- Secure Storage: Protecting cookie data from unauthorized access
- Retention Limits: Automatic deletion after specified periods
- Transparency: Clear information about cookie usage
8. Children's Privacy
Our website and services are not intended for children under 16. We do not knowingly set cookies on devices used by children under 16. If you believe a child has visited our website, please contact us to remove any associated data.
9. Updates to This Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New technologies or services
- Legal or regulatory requirements
- Best practice improvements
Significant changes will be communicated through:
- Website notifications
- Email alerts to registered users
- Updated cookie banner messages
10. Cookie Management Tools
10.1 Browser Settings
Learn how to manage cookies in popular browsers:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Options > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Site permissions > Cookies
10.2 Opt-Out Tools
Industry tools for managing advertising cookies:
- Digital Advertising Alliance opt-out page
- Google Ads Settings
- Facebook Ad Preferences
- Browser "Do Not Track" settings
11. Contact Information
If you have questions about our use of cookies or need assistance managing your preferences, please contact us:
CitrusQuest
Email: [email protected]
Phone: +65 6225 5632
Address: 29 Bendemeer Rd, Singapore 330029